Frequently Asked Questions

Here are some of our most frequently asked questions. If you don't see the information you need below, please contact one of our expert Vacation Consultants.

Our train does not have sleeper cars. As a daylight only train, you will spend your days on the train and spend your night(s) between train days in a comfortable hotel. This way, you will not miss a moment of the stunning scenery along your journey.  

No, but the train slows down at particularly scenic locations to ensure you have time for photographs.  

When you check in, you will receive your pre-assigned seat and details of your mid-rail journey overnight accommodation in Glenwood Springs, and for three-day rail guests, accommodations in Moab as well. If you have a special seating request, such as sitting near a friend who has booked separately, please advise us at least 45 days in advance. Please note: we are unable to accommodate specific seat or coach requests.  

Our onboard menu will have a selection of options to cater to various tastes and requirements. If you have a specific dietary requirement, either an allergy or restriction, please inform us directly or through your travel professional at least 60 days prior to the train departure. 

Onboard train gratuities are included in prices. Gratuities are not included for driver guides, tour escorts, or porterage for hotels booked through Canyon Spirit. If you are traveling on an organized tour, you may want to check with your Tour Director to confirm if gratuities have been included in your tour itinerary.  
 

One of the advantages of train travel is the spacious room afforded to all guests. We allow safe movement through your own coach, including an outdoor viewing area known as a vestibule, to enjoy fresh air, that is accessible only to guests in your coach. Guests who have selected our Premier upgrade have access to the lounge car which offers an additional space to enjoy.  

All pets or animals (excluding qualified service animals) are prohibited from traveling onboard Canyon Spirit. If you wish to travel with your service animal, please notify us or your travel professional at the time of booking, or a minimum of 60 days prior to commencing travel with Canyon Spirit. 

Canyon Spirit is pleased to welcome a small number of children each season. For safety reasons, children must be old enough to sit comfortably in their own seat, as our coaches are not equipped for car seats or lap-held infants. To ensure a relaxing and enjoyable experience for all, parents and guardians are responsible for supervising their children at all times while onboard. WiFi is not available, encouraging guests to unplug and enjoy the scenic views and captivating storytelling by our Hosts. 

If you are traveling with children, we recommend our Premier upgrade. It includes access to an exclusive lounge car and additional outdoor viewing area, offering your family extra space to move around and make the most of your time onboard. 
 
Please note, there is no discounted fare for children. 

Canyon Spirit will make every effort to meet any special needs our guests may have, as will our hotel partners. For guests using wheelchairs, we provide manual lifts or ramps for boarding and disembarking the train and can preassign a coach equipped with accessible washrooms. Please inform us or your travel professional of any mobility requirements at the time of booking and complete our Mobility Requirements form. 

Canyon Spirit is a new elevated train experience from Armstrong Collective, the travel visionaries behind Rocky Mountaineer. In 2021, Rocky Mountaineer introduced Rockies to the Red Rocks route, showcasing the rugged desert canyons and stunning national parks of the Southwest. Now a guest favorite, this route will be carried forward by Canyon Spirit beginning in 2026. Building on Rocky Mountaineer’s decades of world-class hospitality, guests can expect the same luxury service, while expanding on existing routes and offering new ways for guests to explore the Southwest by rail. 
 
Click on the links to learn more about our parent company, Armstrong Collective, or our Rocky Mountaineer train in Canada.